The program is most frequently used to bypass the "Service Required" error (Error E-11). Waste Ink Pad Reset

| Feature | Old Version | | |--------|-------------|----------------| | Windows 11 / 10 (22H2+) Support | Partial | ✅ Full | | Waste Ink Counter Reset | Yes | ✅ Faster + more reliable | | Ink Pad ID Update | No | ✅ Added | | Head ID Input | Manual only | ✅ Auto-detect | | USB Communication Stability | Occasional timeouts | ✅ Improved handshake | | MAC & Linux (Wine) compatibility | Buggy | ✅ Better support |

While the utility of the Adjustment Program is undeniable, its use is not without significant risks. The most pressing physical risk involves the waste ink pads themselves. Resetting the counter does not physically clean or replace the saturated pads. If a user resets the counter without addressing the physical absorption capacity, ink will eventually overflow, leaking onto internal circuitry and causing catastrophic failure. This creates a dichotomy between software utility and hardware reality; the software "fix" can inadvertently lead to hardware destruction if not accompanied by physical maintenance, such as installing an external waste ink tank or replacing the pads.

from the Model Name list. Set the Port to "Auto Selection" or choose the specific USB port. Resetting the Counter Particular Adjustment Mode Navigate to the Maintenance section and select Waste ink pad counter , then click Check the boxes for Main pad counter Platen pad counter Ink system pad counter to confirm the counter is at 100%, then click Initialize to reset the values to zero. Finalizing When prompted, turn off the printer manually, wait a few seconds, and turn it back on.