As he listened to the book, Alex discovered that Chris Voss, a former FBI hostage negotiator, had a unique approach to negotiation. Voss argued that traditional negotiation techniques, such as making an offer and waiting for a response, were often ineffective. Instead, he advocated for a more empathetic and curious approach.
"Never Split the Difference" is a must-listen audiobook for anyone interested in negotiation, business, or personal development. The book's insights and techniques can help you navigate complex conversations and achieve your goals. By listening to the audiobook online, you can gain the skills and confidence to negotiate effectively and achieve success in all areas of your life. never split the difference audiobook online listen 2021
"The mirroring technique" feels robotic on paper. But listening to Voss calmly say, "It sounds like you’re frustrated..." or "It seems like you’re hesitant..." trains your ear to use labels without sounding like a therapist. As he listened to the book, Alex discovered
Aiming for a "No" rather than a "Yes" early on, as people feel more secure and in control when they can say "No". Finding the Black Swan: "Never Split the Difference" is a must-listen audiobook
As the conversation progressed, Alex and Sarah started to find common ground. They discovered that their goals weren't mutually exclusive, and that they shared a desire to create a successful and sustainable business.