E57 Lenka | Public Agent

| Scenario | What Lenka Does | |----------|-----------------| | | Guides you through the required documents, pre‑fills the application, and schedules an appointment at your nearest office. | | Check tax status | Retrieves your latest tax assessment (with your consent), explains any pending balances, and offers payment options. | | Apply for parental leave benefits | Explains eligibility, collects necessary data, and submits the request directly to the Social Security system. | | Report a pothole | Captures location via map, asks for a photo, and forwards the report to the municipal maintenance team. | | General FAQ | Answers questions about voting, passport renewal, business registration, etc., with links to official PDFs and videos. |

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