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Orders over $35 qualify for free shipping.
Orders under $35 will incur a $5 shipping charge. Excludes Plows, Dump Inserts, Trailers & Salters.
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A: Two possibilities: (1) You didn’t reset both Main and Platen counters; (2) The printer has a hardware failure (e.g., encoder strip or logic board).
: Most versions require a paid Activation Key tied to your PC's Hardware ID (HWID). Once you run the .exe file, it will display an ID which you must provide to the vendor to receive your unique key. Step-by-Step Usage: Resetting the Waste Ink Counter canon service tool v5610 install
| Error | Likely Fix | |-------|-------------| | “No printer connected” | Re-enter service mode; disable USB power saving | | “VSDC error” | Run as Admin; disable antivirus | | “Port not available” | Close Canon My Printer / IJ Scan Utility | | “Waste ink counter not reset” | Click AND Platen , then Set both | | Printer still shows error | Turn printer off/on; clear EEPROM last resort | A: Two possibilities: (1) You didn’t reset both
If you cannot successfully complete the , consider these options: Step-by-Step Usage: Resetting the Waste Ink Counter |
Because this is an official service utility not generally released to the public, follow these safety and setup steps:
