If the technician's computer reboots during service, the connection can be automatically restored once the software is reopened. Troubleshooting Common Errors How to Redirect a USB Device for Servicing
After installing the USB Redirector Technician Edition 19.7, you need to configure it to redirect USB devices. Here's a step-by-step guide to help you configure the software: usb redirector technician edition 19 7 install