: Users have reported that GMS (Play Store, Gmail, etc.) continues to function normally on the Y9 Prime 2019 after the EMUI 12 update, as the underlying Android version remains compatible.

. If the system is unstable after the update, users are advised to use the Huawei HiSuite on a computer for recovery. HUAWEI Global step-by-step guide on how to safely install this firmware or more details on system performance AI responses may include mistakes. Learn more