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Ejemplo clásico del libro:
"I am not killing the project, Marcus," she said calmly. "But I cannot sign this version. To do so would violate building codes and environmental protections, exposing both of us to massive liability. I am saying No to the risk, not to you." El Poder De Un No Positivo William Ury PDF
Un "No" neutro, claro y respetuoso que protege tus intereses. No nace de la ira o el rechazo personal, sino de la necesidad de proteger el primer "Sí". Ejemplo clásico del libro: "I am not killing
¿Te cuesta decir “no” sin sentir culpa? Aprende a negarte con respeto y eficacia. not to you." Un "No" neutro