: The device runs on the HiSilicon Hi3798M quad-core chip.
Use this method if the device is not booting or the menu option is missing. Insert the USB drive with the firmware into the STB. Locate the small Reset button (usually a pinhole on the back or side). Press and hold the Reset button while powering on the device. Keep holding until the Recovery Menu appears on the screen. Use the remote to select Apply update from USB Update from external storage
You must obtain the firmware file specific to your region or telecom provider.