Activating your new is generally a better option than using the old physical device because it integrates directly into your smartphone, allowing you to use biometrics (face or fingerprint recognition) instead of manual codes . Activation Process
When you receive your new HSBC Secure Key, resist the urge to immediately press buttons. hsbc activate new secure key better
Replace manual serial entry with a QR code on the Secure Key’s packaging or screen. HSBC’s mobile app scans it, auto-filling credentials. Activating your new is generally a better option
: If a prompt does not appear automatically, look for a "Manage Security Device" or "Activate Now" option, often found under "My HSBC" or "Security". HSBC’s mobile app scans it, auto-filling credentials
: Go to the HSBC online banking site and log on with your username. Activate via Site : Select the "Activate now" option when prompted during login. Verify Serial Number : Enter the serial number found on the back of the device.
Use this if your mobile device is incompatible with the app.